We're here to make sure your stay feels like home.

Our Extended Stay section requires a 90 night minimum booking. If you are looking for a shorter stay, please visit our Hotel Section (note that nightly rates and taxes apply).

CarmanaHotel. Complimentary WiFi can be accessed in your suite and in public areas. If you encounter any issues, please contact the Front Desk for further assistance.

At the time of check in, the front desk will advise which day your weekly service will be set. Service includes changing towels & bed linens, tidying the kitchen, living room & bathroom, and garbage pickup. If additional service is requested, charges may apply.

No. 100% Non-smoking Policy: Vaping or Smoking (including non-tobacco products) is not allowed in any of the suites or balconies. A minimum charge of $350 will be applied for each violation.

Yes, we do have accessible suites, but only in the Hotel Section under our nightly rates. For more information, please submit an inquiry to our team for more information.

Yes. Complimentary Wi-Fi access is available in your suite and all public areas. Log-in instructions and password may be obtained through the Front Desk upon check-in.

110 volts – adapters are available at the Front desk. A deposit of CAD 20.00 plus tax is required but refundable upon return of the item.

Due to the high number of requests for suites with balconies (which are very limited) and/or a specific preferred view (English Bay or North Shore Mountains), we cannot guarantee that these requests will be granted; however, be assured that we will try our best to accommodate them.

We encourage you to send us your feedback via u003cfont color=u0022AD9660u0022u003eu003ca href=u0022mailto:feedback@carmanahotel.comu0022u003eu003cuu003efeedback@carmanahotel.comu003c/uu003eu003c/au003eu003c/fontu003e

For more details, please visit our extended stay policies page.

No, we do not have BCAA members discounts. However, we recommend viewing the available offers on our u003cspan style=u0022color: #ad9660;u0022u003eu003ca href=u0022/promotions/u0022u003eu003cuu003epromotions pageu003c/uu003eu003c/au003eu003c/spanu003e.

We do not have in-suite laundry; however, we have app-operated washers and dryers are located on the 3rd floor of the Carmana Hotel (open 24 hours). Please note that an access card is required to gain entry and downloading the app on your smart phone is needed to operate the machines. Laundry detergent and fabric softener is available for purchase at the Front Desk.

Same day service is available Monday – Saturday (No service on and Statutory Holidays). Please drop off your dry cleaning at the Front desk before 8:00 am along with the completed forms or request for a suitable time for pick up.

Although we don't have a restaurant, we are surrounded by a variety of restaurants and cafes. Here are the a few that are close by.

Yes. Our fitness center is located on the 3rd floor and is open from 6:00 AM to midnight. With two Peloton Bikes, you can join live or on-demand studio classes at any time that works for you.

Yes. Located on the 3rd floor, our meeting room is ideal for small boardroom meetings and training or workshop sessions.

Please feel free to view our additional General FAQs or submit a query and our team will be happy to assist.